About HomeTeam Pest Defense

HomeTeam Pest Defense Delivers Customer Satisfaction

What strikes new employees and new customers about HomeTeam Pest Defense is our dedication to our employees and our customers. It’s not just talk. HomeTeam cares. Customer service starts with the CEO and spreads throughout the company to our 50 branches. HomeTeam believes so strongly in its employees and customers that we measure ourselves every year on aspects of employee and customer satisfaction. Why employee satisfaction? We embrace the philosophy that satisfied employees lead to satisfied customers. Our desire is for all customers to be WOW’ed by our service and its effectiveness.

Our commitment to our customers is so strong that we guarantee our service. If you are not entirely satisfied with your service and you experience pest issues in between regularly scheduled visits, we will retreat your home at no cost to you.

Home Builder Customer Service
The same focus on customer service exists for our home builder partners. We arrive on time to complete our job. Our installers take great pride in their workmanship and professionalism. In order to make product knowledge easy for your sales staff, HomeTeam schedules regular sales training sessions with your sales personnel. In addition, regular meetings are held with your construction staff to introduce them to our internal schedulers and to customize an ordering process to fit your needs. At HomeTeam Pest Defense, no detail is overlooked!

Looking for a Career?
HomeTeam Pest Defense employs great people in 50 locations around the country. These people are from diverse backgrounds, have experience in a variety of industries and bring different skills to our fast-growing company. They have one thing in common – a great attitude. Customer service differentiates us from the competition so we hire people who are motivated, team-oriented and fit our culture.

If you have a great attitude and are interested in a career with HomeTeam, please view our HomeTeam Careers link.

Facts about HomeTeam Pest Defense

• Established in 1996 with headquarters in Dallas, Texas.
• Third largest residential pest control company in the U.S.
• #1 pest management company servicing home builders.
•  More than $125 million in revenues in fiscal year 2007.
• Currently performs more than 1,000,000 services each year.
• Other services include pre-construction services for home builders and traditional pest and termite control services for existing homeowners.
• Work with over 1,500 builder partners nationally.
• Over 1,500 employees.
• Over 50 branch locations.